Thank you for shopping at Purani Dilli Se. Please review our Refund & Return Policy carefully before making a purchase. By using our services and interacting with our Website, you agree to abide by the terms outlined in this policy.

1. Returns Due to Incorrect Product

1.1 We make every effort to ensure that you receive the correct product. In the event that you receive the wrong product, please contact us immediately through email or phone. We will arrange for the return of the incorrect item and dispatch the correct product to you.

2. Cancellation Policy

2.1 You have the option to cancel your order within 24 hours after placing it. To cancel an order, please contact us through email or phone with your order details. We will process your cancellation request and refund the payment, if applicable, according to our cancellation terms.

3. Refund & Exchange Policy

3.1 Refund: We do not offer refunds for any products purchased through our Website.

3.2 Exchange: We do not offer exchanges for any products purchased through our Website.

4. Return Process

4.1 If you receive an incorrect product, please contact us after receiving the order. We will provide you with return instructions and address details.

4.2 To be eligible for a return, the product must be unused, in the same condition as received, and in its original packaging.

5. Shipping Costs

5.1 If you are returning an incorrect product, we will cover the shipping costs associated with the return.

6. Contact Us

6.1 If you have any questions or concerns about our Refund & Return Policy, please contact us at customercare@puranidillise.com

7. Changes to Policy

7.1 We reserve the right to update our Refund & Return Policy periodically. Any changes will be posted on our Website.

By using our Website, you acknowledge and agree to the terms of our Refund & Return Policy. Please read this policy carefully and review it regularly for any updates.